Junior Systems Administrator

By | April 24, 2021


Job Description:Are you known for exceptional customer service and the ability to think on your feet to quickly solve technical problems? The Embassy VFX is hiring a Junior Systems Administrator who is motivated by providing exceptional support, creating processes, and delivering impressive results. You are a team player with a keen desire to learn and grow. You are passionate about helping people and maintain a positive attitude that makes a genuine difference for your team. Multiple problems come up at once motivates you; you take the challenge head on and are not intimidated by working to meet deadlines. In this role, you will be the main point of contact for artists and team requiring technical support. Your ability to build trust quickly over the phone or email will leave a lasting impression. As a natural problem solver, you will recognize future issues and prevent them. Our team can count on you to provide technical expertise that enables them to focus on creating amazing and beautiful VFX work. Your Role: The VFX industry is fast-paced, access to our computers and systems is vital to our success. As a Junior Systems Administrator, you will be responsible for providing desktop and server support. The primary role is to provide full end-to-end support to remote employees (i.e. from remote workstation through to server access). You will: Provide remote access support for staff and contractors, including investigating and solving hardware, software, and server issues Monitor and respond quickly and effectively to requests received through the IT help desk Monitor Service Desk for tickets assigned to the queue and process first-in/first-out based on priority Modify configurations, utilities, software default settings, etc. for local workstations Install, test, and configure new servers; workstations, equipment, and software Maintain inventory of all equipment and software and software licenses Manage PC setup and deployment for new employees using standard hardware, images, and software Monitor overall health of systems Your Qualifications: 2 years progressive experience with Help Desk/System Administration experience Background in Linux (CentOS, Red Hat, Ubuntu) Knowledge of Desktop/Workstation and Server hardware configuration Ability to troubleshoot and understand hardware/software logs Critical thinking skills. Ability to create and maintain scripts in Python, Bash or other scripting languages Extensive experience with hardware troubleshooting Experience with writing technical documentation. Great oral and written communication skills. Bonus Points: Understanding of and ability to manage network equipment (an asset) Experience with tape backup and archiving (an asset). Windows experience (an asset). Your Perks & Benefits: Emphasis on work/life balance – we are intentional with scheduling overtime and do our best to keep the work within working hours and not on weekends. Competitive salary based on experience Ample-cross training opportunities A fun and collaborative environment Dog-friendly workplace. (Once we’re back in the office) Who We Are The Embassy is a Canadian, Oscar-nominated production house, specializing in live-action production, post-production, and animation for feature films, television, and commercials. We are an independent creative studio with expertise in visual effects and production. Located in the heart of Vancouver’s Digital District, we work with global production companies, agencies and brands, in film, television and advertising. What We Do We provide an integrated approach to visual effects production from concept to delivery including design, direction & post-production. With over 15 years’ experience creating best in class visual effects, we utilize CGI, animation, motion graphics and compositing to create compelling imagery. Award-Winning We have crafted award-winning visual effects for the world’s most recognized brands and film franchises. Our work has received accolades including Oscar nominations and numerous VES, Cannes, D&AD, Clio & ADCC awards. Commitment to COVID-19 Safety Our top priority is providing a safe and healthy workplace for our artists and support staff. As the situation surrounding COVID-19 evolves, we continue to monitor and follow the directives of the government and WorkSafeBC to ensure a secure working environment. Artists will continue to work remotely from home until the situation surrounding COVID-19 stabilizes, after which time a hybrid model will be in place in accordance with health guidelines. Please note: This is an on-site position. We regret that remote applicants will not be considered. Job ID: 33391977
The Embassy

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