Order Desk – Warehouse

By | July 31, 2021

Description

Job Description: KARTNERS is committed to excellence by providing the highest quality brass constructed modern bathroom accessories. Kartners delivers beauty, reliability and endurance for years to come. We offer European Modern and Contemporary designed bathroom accessories. We not only add a sense of luxury to your home but also bring BLING to your bathroom. We are located on the North Shore and are growing and expanding our business, Kartners’ main goal when filling new or vacant positions is to ensure that the person best suited for the position is selected. Job Purpose To efficiently and accurately process sales orders, respond to telephone and customer’s product inquiries. This role will have a focus for customer service and a desire to help solve customer’s problems. In addition to customer service role you will also assist in shipping out product. General DescriptionPrepare and follow up on customer quotes as requiredInput shipment requirements using FedEx and UPSKeep detailed records of shipmentsCommunicate clearly and effectively, both written & orallyAnswers customer callsCommunicate with other staff to resolve customer issuesGenerate computerized reports, forms and listsEnsure orders are filled accurately before shippingDetermine most economical and efficient shipping methodSelect appropriate shipping container, weighing, labeling items appropriatelyPackage product to ensure safe deliveryContact shipper/courier to meet daily deadlines RequirementsProven customer service, communication skills and pleasant telephone mannerAble to work under pressureMust be detail oriented and accurate in taking orders and filling out reportsProblem solving abilitiesAble to read, sort, check, count, and verify numbers.Capable of lifting and manipulating objectsPrioritize with consistent accuracy and detailMust work well on a team but be self-motivated and independent at timesEnjoy working in a fast paced, busy environment QualificationsCollege or University degree not required but an asset1+ year inside sales/customer service experience (preferred)Proficient with Microsoft Office and ERP programsCompany Description:Company ObjectivesKartners is committed to excellence and to providing its customers with the highest quality brass constructed modern bathroom accessories. At Kartners we are dedicated to providing customers with a world class product.Kartners’ main goal when filling new or vacant positions is to ensure that the person best suited for the position is selected. Job ID: 46423956
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Kartners Bathrooms +

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