Lanz Mechanical is searching for a Service Advisor/Dispatcher to join our fun, enthusiastic and professional team. We are a young heavy-duty equipment rental, repair, parts and sales company that is growing and expanding every day. The location of this position would be at our Surrey shop location. The ideal candidate will have strong organizational skills, great customer service and extensive knowledge in the automotive/heavy equipment world.
Duties and Responsibilities:
As the Service Advisor, you will be tasked with a responsibility of receiving customer calls for service, organizing, scheduling and dispatching those jobs to our technicians and following up with our customers afterwards to assure their satisfaction with our services.
High School diploma or equivalent required
Experience in the automotive or heavy-duty service industry
Attention to good customer service
Reliable, punctual and independent
Written & verbal communication in English
Forklift operator’s licence or experience
Experience is Quickbooks and Microsoft Excel and Word
Position open until filled.
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