Heavy Equipment Technician

By | May 30, 2021


Job Description:HMWS Manufacturing is looking for a highly motivated team player to join the company as a Heavy Equipment Technician. The Heavy Equipment Technician is responsible for repairing heavy equipment for clients with the quality and dependability that HMWS Manufacturing has become known for throughout the industry. This position will aspire to understand the current state of the client’s request and deliver a product that reflects the desired outcome. This successful candidate will be self-motivated, mechanically inclined, with the ability to work independently while producing quality workmanship. Major Job FunctionsComplete heavy equipment repairs as specified by the client;Communicate and interact with clients to understand and meet expectations and keep clients informed as repairs progress;Work with internal team members and third-party suppliers to ensure repairs are completed accurately and on schedule;Utilize technical resources and complete technical documentation where required;Address incoming client requests for technical assistance and issue resolution for reported issues, leveraging internal resources; andProvide ongoing product and technical support for customers to ensure a high level of customer satisfaction is achieved. AccountabilityEnsure client requests for installation and support services are responded to at the earliest availability, and services are delivered in an acceptable timeframe;Maintain thorough documentation and reporting of client issues;Ensure proper diagnosis processes are followed and appropriate actions are delivered;Provide technical input, support and training to internal employees and contractors on new opportunities and projects; andMaintain adherence to all HMWS policies and procedures, and client policies as appropriate when working on client’s sites. Required Education, Skills and QualificationSafety conscious team player with excellent organizational, interpersonal and communication skills with a high attention to detail;Experience in repair and maintenance of Caterpillar and Komatsu heavy equipment;Strong organizational skills and ability to work independently with minimal supervision;Proven analytical, problem solving and decision-making skills;Strong interpersonal skills to effectively develop and maintain both internal and external relationships;Ability to work well under pressure;Interprovincial Journeyperson Heavy Equipment Certification; andWelding experience would be considered an asset. Job ID: 4919643
HMWS Manufacturing Ltd

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