RV Parts Advisor

By | March 10, 2021

Job will focus on taking payments for parts departments and restocking shelves and various other tasks, as well as Developing an advertising and marketing plan and Assisting with dealership sales events and trade shows.

Essential Qualifications

Assist in retail customer purchases

Knowledge of the location of all parts and some knowledge of uses and installation techniques

Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability

Verify prices and enter orders into computer

Analyze customer requests for parts, provide parts information and prices

Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders

Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers

Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices

Marketing parts and accessories

RV parts knowledge

View original article here Source