Training Coordinator in Toronto, Ontario

Randstad Digital is hiring for a Training Coordinator to support our Productivity & Performance Excellence team. We are investing in top-notch, detail-oriented, and communicative professionals . They will be responsible for administrative support for training programs and analytics.

What you get to do

• Manage and facilitate scheduling for all PPE activities including communication with the learners on prerequisites required for trainer sessions

• Manage attendance tracking for live sessions with the trainers

• Collaborates with Ops Manager and internal leadership to define data analysis projects, identify appropriate data sources, and develop meaningful and actionable output to provide reliable and timely reporting

• Monitors dashboard reporting to ensure appropriate status updates are provided for at risk producers

• Prepares charts, graphs, and tables as requested, including periodic and ad-hoc reports for the department

• Creating and assigning activities within the learning management system

What you need to bring:

• 3 years of business operation customer service experience

• High school diploma required, college degree preferred

• MS Excel or Google sheets knowledge to include basic formulas and graphing

• Proficiency using Google mail, calendaring, and shared drives

• Adapts quickly to frequently changing processes, guidelines, and requirements

• Strong customer focus and customer service skills

• Excellent communication and organizational skills

• Possess strong interpersonal skills

• Ability to analyze, explain, and draw logical conclusions

• Experience describing and documenting specific requirements

• Detail-oriented with a concern for quality by continually initiating process improvements

What’s in it for you:

• Hybrid work environment

• Competitive base salary and bonus plan

• Wellness spending account and an ergonomic reimbursement program to equip your home office

• Randstad has been named one of Canada’s Best Workplaces by Great Places to Work for more than 10 consecutive years, and one of the Best Workplaces for Women

• 3 weeks paid vacation in your first year

• Work in a fast-paced atmosphere, where every day is different and the challenges are varied

• The chance to progress within an authentic, supportive and growing organization

• A collaborative and participative leadership style

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.