Mobile Deployment Technician

By | April 29, 2021

Description

Job Description:We are currently hiring for a Mobile Deployment Technician job in Montreal, QC. You must have 2-4 years of experience in this role and have a strong knowledge of Windows OS. You must have experience in Desktop/Laptop Support, Hardware troubleshooting, understanding of BIOS settings, End User Support, and MS excel basics. The ideal candidate must be a self-motivator, strong interpersonal skills, be customer satisfaction focused and owns a car since there is extensive travel involved. Duration: 5-6 months (possibility of an extension) Responsibilities: 1. Inventory receiving/Storage 2. Strong organization skills 3. Ability to troubleshoot hardware and software related issues 4. Mapping drives and printers 5. End Users support 6. Tracking and logging of laptops/desktop as well as computer peripherals 7. Log and track issues in detail to assist in root cause and resolution 8. Conducting WIN10 deployments virtually/remote and in person 9. Travelling to various client locations on a daily basis to perform services Requirements: 1. 2+ years’ experience working as a Mobile Field Deployment Technician/Windows 10 Deployments and or lead break/fix Field IT technician 2. Excellent technical knowledge of hardware and Windows 7, Windows 10 operating systems, as well as current protocols and standards 3. Solid service and relationship management skills 4. Good teamwork skills 5. Ability to multi-task in a fast-paced environment 6. Solid analytical and problem-solving skills 7. Solid prioritization skills 8. Familiar with personal computers/printers/wireless connectivity devices 9. Able to develop and interpret technical documentation for training and end user procedures 10. Ability to lift a 20 lbs. box from the floor to a table top surface 11. Available to work extended hours including weekends and evenings for the duration of the contract 12. Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging 13. Strong written and verbal communication skills 14. MUST have access to your own vehicle. 15. CompTIA A+ certifications Nice to Have: 1. College diploma or university degree in the field of computer science and/or information technologies 2. Cisco or Microsoft certifications If you are interested or would like more information for the Mobile Deployment Technician job in Montreal, QC or other MBI Inc. employment opportunities, please forward your resume through the appropriate channels and apply. At MBI IT Services you are more than just a number. Our employee relationship managers support you throughout your engagement; provide career guidance and re-employment assistance. Join MBI Services! Company Description:Established in 1995, MBI has over 20 years of experience providing Information Technology services to help our clients across North America accomplish their ITIL service design projects and tasks efficiently and cost-effectively. Our unique “managed service” offerings of I.T. Hardware Delivery, Installation, Removal and I.T. Outsourcing puts us ahead of our competition and allows us to better serve you.By concentrating our sales force on the broader public sector and large corporate clients we are able to offer highly-competitive pricing with an established and proven track record of quality and the capacity to service even the largest of clients across North America. Our versatility allows us to quickly and easily integrate into any corporation, and establishes us as a partner with the knowledge and experience to assist in your ITIL strategies. ITSM alignment is critical to our clients and we support and augment their needs with our specialized custom solutions and adaptable resources.Our team will work with you to recognize your business objectives and goals, develop a cost-effective and innovative solution, and reliably execute on-time and within budget. Our “Managed Services Team” consists of Senior Project Managers, Regional/Territory Managers & Incident Managers to provide the balance and expertise needed to address all of your requests and requirements, resulting in cost effective deliverables.With our wholly owned fleet of GPS TRACKED – straight trucks, cube vans, cargo vans, and passenger vans, we have the resources & innovation to track, end to end “secure” direct drive deliveries. Providing our clients with the added peace of mind that their assets and data is completely down-stream traceable & secure, point to point. Non-business hours, weekends, country wide or across North America, MBI I.T. Services has the coverage and capacity to accommodate our client’s non-conventional deployment strategies.Always trying to be ahead of our competition MBI has implemented a unique approach to assisting our clients with their needs for reporting and communication when they entrust us with their deliverables. Job ID: 42703481
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MBI I.T. Services

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