Project Coordinator / Customer Service

By | June 11, 2021

Description

Job Description:We are currently looking for a Project Coordinator/Customer Service Representative to join our growing team. If you’re interested, here’s who we are: IVC is a different kind of retail specialist. We’re driven to stand apart and be the one merchandising display company that specializes in beauty, luxury, and fashion. We’re from a new generation of creatives, one that knows how to bring together different experts from the worlds of beauty and technology to create a single, global brand strategy. We share a common vision to integrate innovative technologies and set new retail trends. It’s what makes us unique, and what makes our work, as well as our clients, successful. We are passionate people doing what we love Passion is what drives us to challenge ourselves and evolve – to think outside the box. We bring together different people from different backgrounds to offer an unparalleled mix of talents that create unique products. So, you think you’re a good fit? As a project coordinator, you:Kicking off projects: scheduling the primary kick off and technical meeting if needed making sure all the information is available in the system.Document, maintain and publish minutes of the meeting.Initiate and prepare production folders including all pertinent information. Making sure the reference drawings are available to the engineering team.Coordination drawing submittals and approvals alongside Customer Relations Manager.Act as a secondary point of contact and communicate customer needs internally.Verify customer purchase orders with quotes/estimations.Order entry for custom orders, pick and pack orders and sample orders.Ensure that customer purchase orders are requested and received.Ensure that customer deposits are requested and received.Efficiently send order acknowledgements to customers. 48h delay.Attend weekly project meeting (delivery schedule) to closely follow ongoing projects, schedules, deliveries, etc.Maintain current knowledge of IVC projects;Effectively address any questions, changes or concerns from internal and external customers in relation with IVC projects.Coordinate with logistics to organize transport for final delivery.Track and manage incoming paperwork; and provide all info to accounting to invoice.Store and share accessibility with AM of all past and present samples that were produced. What you need is:DEC in a Design Related Field (Interior Design, Industrial Design, Architectural technology, Environmental design, etc.Ability to read and understand technical drawings (asset)Minimum 3 years in design and/or project coordination/retail sensitive environmentExperience with coordinating projects in manufacturing industryGood understanding of ERP / MRP softwareProficient in Microsoft OfficeAbility to multitask in a fast and growing environment with many competing priorities and deadlines.Maintain collaborative relationships with all colleagues.Strong time managementStrong organizational skills.Show autonomy, initiative and resourcefulness.Company Description:IVC est un type différent de spécialiste de détail. Nous sommes déterminés à nous démarquer et à être la seule société de présentation de produits dérivés spécialisée dans la beauté, le luxe et la mode. Nous sommes issus d’une nouvelle génération de créatifs, qui sait rassembler différents experts des mondes de la beauté et de la technologie pour créer une stratégie de marque mondiale unique. Nous partageons une vision commune pour intégrer des technologies innovantes et définir de nouvelles tendances de vente au détail. C’est ce qui nous rend unique et ce qui fait la réussite de notre travail et de nos clients.IVC is a different kind of retail specialist. We’re driven to stand apart and be the one merchandising display company that specializes in beauty, luxury, and fashion. We’re from a new generation of creatives, one that knows how to bring together different experts from the worlds of beauty and technology to create a single, global brand strategy. We share a common vision to integrate innovative technologies and set new retail trends. It’s what makes us unique, and what makes our work, as well as our clients, successful. Job ID: 29384125
___________________
International Visual Corporation

View original article here Source