Customer Service Agent – Part-Time

By | April 27, 2021


Job Description:Customer Service Agent Saskatoon, SK Part TimeSnowbird Aviation Services is Saskatchewan’s largest full-service aviation ground support company, providing safety focused service to Saskatchewan’s largest regional airline, Rise Air. Devoted to being an employer of choice, Snowbird Aviation Services offers rewarding careers for self-motivated team players. Snowbird Aviation has opportunities as a Customer Service Agent within Saskatoon, Saskatchewan.Responsibilities:Conducting passenger check-ins including: process ticket, announce flights, collect boarding passes, assist with baggage requirements and escort passengers during departures and arrivalsCargo acceptance and processingReceiving and communicate weather information, flight times, and passenger loads.Preparing flight/freight manifest, passenger tickets, and load sheetsEffective communication with customers, peers, management, and various departments.Assist with baggage handling and track lost baggage.Coordinate transportation, meal requirements, and hotel reservations as required.Problem solving and making a positive contribution to overall company operations. Qualifications: Exceptional customer service skills and interpersonal skills that strengthen inter-company communications and relations.Computer skills an asset.Self-motivated and able to work within given timelines.Effective leadership skills and ability to work as part of a team.Able to resolve conflicts positively and productively (customer and co-worker).Organizational skills imperative.Required to obtain an Aircraft Radio license and Restricted Area Identity Card Shift Requirements:Flexibility to work mornings, days, evenings, and weekends.Occasional overtime and on call shifts may be required.As this is a Safety Sensitive Position, selected candidate(s) must test negative for controlled substances and alcohol prior to employment.This position is represented by the Teamsters Local 395 bargaining unit. Job ID: 18980624
Snowbird Aviation Services

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