Bilingual Collection Officer

By | March 31, 2021


Job Description:A great opportunity has just opened up with one of Canada’s fastest growing finance companies! Work-from-home Monthly bonus of $500 Extended health and dental benefits Required Skills and Qualifications: Fluency in French is a requirement for this position Strong preference for residents of Quebec At least 1+ years of prior experience in at least one of the following core areas: call centre, customer service, collections and/or consumer loan industry considered an asset Post-secondary education in Business Administration considered an asset Experienced with skip tracing and familiar with using 411, social media, and the ability to understand credit bureaus Strong conflict resolution skills Ability to collaborate well with various teams and departments Excellent understanding of Microsoft Excel and Outlook rotating shifts: 8:30am-5:00pm, 9:30am-6:00pm, 12:30-9:00pm, and one Saturday a monthResponsibilities: Contact past due customers through the appropriate channelling methods, request and negotiate payment arrangements within authorized limits, and, send correspondence to collection customers Document all call activity details in the Collections system to reflect any action taken; e.g. commitments to pay and/or amounts and dates agreed upon Complete other collection responsibilities, as assigned#ZR#INDH Job ID: 31433526
Kavin Group

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