Personal Support Worker (2024-132-CC) in Toronto, Ontario

Employment Type: Bargaining Unit (5 vacancies)

Work Setting: Exclusively Onsite

Salary: PSW – $19.36/hour+$3/hour wage enhancement

Application Deadline: March 27th, 2024, by 11:59pm

Who We Are

A United Way Anchor Agency, WoodGreen combines significant scale and a proven track record with an entrepreneurial mindset, continuously seeking and developing innovative solutions to critical social needs.

Now in our 86th year, we are one of the largest social service agencies in Toronto, serving 37,000 people each year.  We’re a group of diverse individuals who value respect, excellence, compassion, integrity, and teamwork. 

Visit www.woodgreen.org to learn more about who we are and what we do.

Program Overview – Seniors Community Services, Community Care

The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Home & Cluster Care, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult. 

What You Will Do

• Practice a client-centered and culturally competent approach to ensuring high quality personal care for clients.

• Assist clients with activities of daily living including feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.

• Assist clients with instrumental activities of daily living including light housekeeping duties, laundry, meal preparation, and bulk shopping.

• Perform non-controlled acts assigned by the Supervisor, which have been taught by a Regulated Health Professional (or Supervisor), and in accordance with the Unit’s policy.

• Perform controlled acts which have been delegated by a Regulated Health Professional, and in accordance with the Unit’s policy.

• Provide medication assistance or reminders in accordance with the Unit’s Medication Assistance Policy.

• Continuously observe clients and their environments, and report and document unsafe conditions and behavioural, physical, mental and/or cognitive changes to the Supervisor.

• Complete and maintain progress notes in client profile binder and the communication log.

• Communicate and collaborate with caregivers/stakeholders to determine preferred approaches to care.

• Respond professionally to responsive behaviours; if unable to deal with behaviours successfully, report to Supervisor and work with various professional and resource persons as required to support the client.

• Apply proper food handling practices in accordance with the Unit’s policy.

• Ensure there are sufficient program supplies, forms and equipment available; report to Supervisor when supplies are low.

• Ensure the anti-racism objectives and community development principles of the organization are achieved within the program.

• Assist activationist to run program if needed

• Be flexible to switch   ADP site whenever needed.

• Additional training on dementia care is an asset.

• Cantonese /mandarin speaking is an asset .

  What You Bring to the Team

• Personal Support Worker Certificate and NACC Certificate (if applicable).

• Experience providing personal care to frail seniors and/or disabled adults.

  What Will Set You Apart

• Understanding of how to work with clients to ensure their ADLs and iADLs are met.

• Good communication skills: verbal, written, listening, and reporting.

• Able to work effectively within a team.

• Able to be flexible and demonstrate good judgment in assessing clients’ needs.

• Knowledge of behavioral management techniques and approaches.

• Knowledge of gerontology issues, health care, and social service systems.

• Food safety handling skills.

• Skills in keeping personal and program environment hygiene.

• Able to do frequent light to moderate lifting, walking, bending, stretching and pulling.

• Able to work in a second-hand smoke/pet environment.

• First Aid and CPR certification is considered an asset.

• Available to work occasional statutory holidays.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [email protected] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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