Program Manager-Business Transformation in Quebec City, Canada

Req Id: 416964

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.

Summary

As a Program Manger – Business Transformation, you will be responsible for driving and overseeing comprehensive strategic initiative to enhance business and technological capabilities of the organization. You are dynamic and forward-thinking professional who can navigate the intersection of business and technological innovation to propel organization towards sustained growth, efficiency and competitiveness.

Key Responsibilities

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• Manage and lead large transformational and complex initiatives, aligned with the organizations overall goals and objectives across all channels and customer touchpoints.

• Ability to stand to bridge the gap between business and technology

• Develop a deep understanding of customer and business preferences and designed personalized user journeys based on informed insights.

• Ability to effectively collaborate with business, pricing and marketing leaders to drive product and process evolution achieving simplification while supporting improved revenue generation and customer experience.

• Ability to identify opportunities for innovation and business process optimization to achieve objectives.

• Proven track record as a people leader with ability influence effective decision making

• Multi-dimensional thinker, comfortable with ambiguity and rapid change, demonstrating ability to quickly structure path forward and simplify complexity.

• Champion the adoption of new technologies and methodologies to stay at the forefront of industry trends.

• Strong understanding of service design principles, product management discipline and scaled agile delivery model.

• Evaluate existing technology infrastructure and recommend enhancements or replacements to meet current and future business needs.

• Drive culture of change readiness, ensuring that all stakeholders understand and embrace need for transformation

Critical Qualifications

• Bachelor’s degree in Business Administration, Business Technology, or equivalent experience.

• Experience leading large business and technology project or programs from inception to closure.

• Strong understanding of business processes, technology trends, and industry best practices.

• Exceptional communication and interpersonal skills.

• Proven track record of successfully delivering complex transformation projects on time and within budget.

• Familiarity with various project management methodologies, delivery models and tools.

• Ability to analyze and interpret data to inform decision-making.

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular – Full Time

Job Location: Canada : Ontario : Don Mills || Canada : British Columbia : Vancouver || Canada : Newfoundland : St. John’s || Canada : Ontario : Mississauga || Canada : Quebec : Montreal || Canada : Quebec : Quebec City

Work Arrangement: Hybrid

Application Deadline: 03/22/2024

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected] .

Created: Canada, ON, Don Mills

Bell, one of Canada’s Top 100 Employers. (https://reviews.canadastop100.com/top-employer-bell?lang=en)